Content Engagement Manager


The content engagement manager is a multi-faceted contributor who proactively seeks out opportunities to help clients and teams get projects done successfully and move business forward. This role has dual focuses in social media: community engagement, and content development. It ladders up to the Social Program Manager and reports to the Director of Content Marketing.

Who We Are

JT Mega Food Advertising is a rapidly growing agency that specializes in the food and beverage category, with a client roster that includes Fortune 500 companies as well as emerging brands. We apply our deep experience, market insights and strategic planning expertise to develop integrated programs and big ideas that ensure our clients consistently win in the marketplace.

Core Duties

  • Community Management: Manage communication through client-owned social channels, including direct interactions with platform users
  • Proactively seek out opportunities to maximize audience engagement through social platforms, and execute with account and project management teams
  • Tracking responses and any necessary escalation of issues and their resolutions through social platforms and sharing on a regular basis with appropriate internal teams
  • Social Content Creation: Work collaboratively with cross-functional partners to bring social-forward thinking and functionality to creative concepts
  • Execute low-production shoots to translate creative concepts into social media content assets
  • Work collaboratively with art directors, copywriters, designers and cross-functional partners to translate content and marketing strategies into creative concepts that maximize paid and organic social placements
  • Cross-Discipline Collaboration: Manage creative social brainstorms with teams from different disciplines; drive energy and ideas forward; be prepared but not prescriptive; follow up with notes and next steps
  • Create and maintain social calendars, coordinating with project managers and account teams where necessary.
  • Trouble-shoot and provide solutions to keep projects moving forward, specifically in regard to recommendations around best practices and/or limitations of social platforms
  • Analytics and Reporting: Execute and assist on reporting and analytics efforts, including in crafting any recommendations that come out of data findings

Desired Experience

  • 2-3+ years of experience managing brands on social programs.
  • Ability to collaborate and work fluently with coworkers; team player with great interpersonal skills; ability to work with multiple personalities.
  • Experience with Meta Business Manager, Social Media Scheduling Tools (such as Khoros, Hootsuite), Google Suite, Social Video Editing Tools (such as Capcut, Inshot, Canva)
  • Preferred experience, but not required: Adobe, Influencer Marketing Programs (such as Captiv8) and Social Ads Manager (Meta, LinkedIn).
  • Outstanding communications skills, attention to detail and organization.

Submit Resume & Cover Letter

Interviews will be conducted both virtually and in-person. This position is based in Minneapolis.

JT Mega is committed to creating a diverse, safe and welcoming workplace with opportunity for all. We strive for inclusion, equity and diversity in both our words and actions. BIPOC, women, marginalized communities, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.